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The Golf House Hotel’s Commitment to Responsible Gambling

The Golf House Hotel is committed to providing the highest standards of customer care and responsible gambling. Our Responsible Gambling Code of Conduct describes how we do this.

This venue is an integral part of its community.

The Management is committed to the wellbeing of  its patrons, employees and the wider community that it serves.

We strive to deliver all our services in a responsible and sustainable manner. As part of this commitment, we have adopted a Responsible Gambling Code of Conduct and will provide the necessary resources to support the proper operation of the Code at this venue and to support the Compliance Office.

The Code is designed to assist the management and staff to provide gambling in a socially rewarding, enjoyable and responsible manner.

A venue RSG Officer has been appointed & is available on site at all times to ensure compliance with the Code and the Self Exclusion Program at this venue, and a Nominated Person is available at all times to assist patrons with responsible gambling matters.

 

Gambling may be a problem if you are:

  • Spending more money and time on gambling than intended
  • Hiding your gambling from other people
  • Borrowing money to pay for living expenses e.g. phone bill, groceries, petrol
  • Losing interest in other activities
  • Finding work or your role as a parent is affected
  • Lying about your gambling
  • Not going to work or home as often

*Content courtesy of www.problemgambling.vic.gov.au (A Victorian Government Initiative)

Gamblers and their families or friends can find gambling support services and self-exclusion programs and the State Government’s problem gambling support website www.problemgambling.vic.gov.au

For further information regarding responsible gambling and other initiatives, gamblers and their families or friends can access the Commonwealth Government’s website ‘ Money Smart’ www.moneysmart.gov.au

For immediate help 24 hours a day, 7 days a week contact Gambler’s Help on 1800 858 858

Visit www.gamblinghelponline.org.au for live counselling, online support and self-help tools.

The code is available for download, click here.